Control Room Operator, 4 days on and off shift routine

February 12, 2024

Job Description

Job title: Control Room Operator, 4 days on and off shift routine

Company: Randstad

Job description: Do you have experience as a Control Room Operator or within Customer Service?

A major highways management contractor is looking for a Control Room Operator / Customer Service Agent to work with them on a long term contract which could turn into a permanent role. This role is part of a 30 year Framework with National Highways.

This Dartford based role will include working in a team in a control room environment where you will have a mixture of busy and quiet shifts. Duties include providing customer service support, alerting the emergency services and highways maintenance operatives aware of any incident’s on the M25, deploying resource, logging all incident information and a comprehensive timeline as well as making arrangements of the clean up and repair.

The selected candidates will be working 48 hours a week on shift patterns of 4 days on, 4 days off – this is made up for 2 Day shifts and 2 Night shifts!

Offering: £15.00 per hour.

You must be able to drive for this role as the office is based right by the Dartford Crossing so you will need to drive to work. The selected candidate will also need to spend up to 2 weeks in the South Mimms training Centre.

This is a freelance role so you will be paid WEEKLY via Randstad as the agency.

Offering an opportunity to go permanent and paid monthly on an annual salary.

We are open to all candidates with some level of customer service experience whether it be in similar control room roles, working in a retail store, supermarket, delivery driver or roles where you are used to being on the phone ie. the emergency services.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Expected salary: £15 per hour

Location: Dartford, Kent

Job date: Tue, 09 Jan 2024 23:55:29 GMT

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