Trading Team Leader

November 11, 2023

Job Description

Job title: Trading Team Leader

Company: Dunelm

Job description: Our store in Reading are looking for a minimum 35 hour a week Trading Team Leader. This is a fundamental part of our leadership team where you will provide a high level of management and ongoing coaching for your colleagues.

Do you have supervisory or managerial experience?

Do you want to feel empowered to listen, learn and gain new responsibilities?

Is valued training important to you?

…then do your research on us at, create your CV, apply and come and work for an organisation voted one of the top five retail companies to work for in the UK.

Find your happy place

Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.

What you’ll be doing

Your main focus will be a wonderful combination of both the customer and our products, and you’ll have a keen eye for merchandising; knowing exactly what our customers want and when.

As well as being responsible for the set up and task management of campaigns throughout the year, including seasonal promotions and sales, your role will be varied and ever-changing.

Working closely with the Stock and Delivery Team Leader in store, you’ll focus thoroughly on stock floor replenishment and driving your team to achieve tasks in an effective and timely manner.

This is the perfect position for someone who enjoys a fast-paced and sometimes challenging environment and along with recruitment, training and hosting daily briefs you’ll be trusted with whole store responsibilities, such as key holding, rotas and cash handling.

What we’ll look for in you

That you’re a polite and focused individual who is able to motivate and lead a growing team.

You’ll have previous supervisory experience, preferably in a retail environment so you’ll understand the importance of being completely customer focused, always aiming to communicate effectively and ultimately selling more.

You’ll be a flexible individual able to work across the weekends and evenings.

And working closely with other Team Leaders throughout the store, as well as the Deputy Store Manager and Store Manager, means you’ll be an effective communicator, committed to success throughout both your department and the entirety of Dunelm.

Work your way

We have adapted our ways of working to make sure everyone can feel at home, wherever they work. For most roles, we offer flexible working options. In our stores, they include opportunities to work on a part-time basis, seasonal contracts, or adjusted hours to accommodate the important things in your life outside work

Wellbeing is more than just a buzzword here

From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we’re committed to supporting our colleagues in every area – and at every stage – of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.

Look in our toy box

Of course, you should never judge a business by its tech stack. But take a peek at the range of technologies our engineers and developers are currently playing with.

Dazzling design

At Dunelm, we love every aspect of the design process. We’re continually researching new developments in packaging, materials and production methods, tapping into new data insights and keeping track of changing lifestyle trends. We’re hugely collaborative in the way we work. Together, the teams here have a direct impact on our success, creating amazing products that drive sales and delight our customers, as well as providing direction for our wide and varied range of brands.

Where you’ll

be working

Here is where you’ll be based, whether that’s an office, or store or one of our sites.

Keep on growing

We want you to get as much out of working with us as possible. That’s why we’ll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:

Thrive, our learning and skills platform which gives you a blended, bite-sized, social learning experience with learning relevant to your role

Our Step Up programme which is designed to prepare you for a Team Leader role

Personal Effectiveness workshops and self-led learning, also delivered through Thrive

Apprenticeships opportunities relevant to your role – from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)

Colleague Development Fund to support colleagues in accessing external training relevant to your role

Coaching and mentoring opportunities to support you in your current role and help you prepare for the next

Functional academies that offer training to support you in the technical aspects of your role

Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie

Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career

Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability

Meet your team

Meet your team

I’m in my happy place when…

“I didn’t know much about Dunelm before I joined – just that I liked the products! Now I’m here, I love it. We’re like one big family.”

Shae, Sales Assistant

Meet your team

I’m in my happy place when…

“We all look after each other in store. And for me that’s what really sets Dunelm apart. ”

Tracy, Team Leader

Meet your team

I’m in my happy place when…

“I started as a Christmas Temp and was thrilled when my Store Coach said she’d like to take me on permanently.”

Ozzy, Stock and Trade Assistant

Meet your team

I’m in my happy place when…

“My store and team are just so nice and always accommodate my childcare commitments, which is amazing.”

Jo, Stock and Trade Assistant

Meet your team

I’m in my happy place when…

“My husband works here too and, like a true extended family, our colleagues help us work around our childcare needs.”

Amy, Customer Host

Meet your team

I’m in my happy place when…

“Everyone is so friendly and supportive. It’s a really lovely environment. For a first job, I can’t imagine anywhere better.”

Ella, Customer Host

Meet your team

I’m in my happy place when…

“It’s a lovely team to work with, with lots of support and training, I really couldn’t think of a happier place to be. ”

Mary, Sales Assistant

Meet your team

I’m in my happy place when…

“One of my favourite jobs is tidying the warehouse. It’s extremely satisfying seeing the difference you’ve made.”

Shannon, Stock and Trade Assistant

Meet your team

I’m in my happy place when…

“I’m keen to continue my career with Dunelm, and right now I’m looking at applying for one of our graduate schemes.”

Anoop, Sales Assistant

Meet your team

I’m in my happy place when…

“Some of my regulars come in a few times each week. I love seeing them and we’ve really got to know each other over the years.”

Berni, Coffee Shop Assistant

Meet your team

I’m in my happy place when…

“It’s great for developing life skills that will serve you well however you choose to develop your career.”

Ben, Sales Assistant

Rewards you deserve

Along with competitive rates of pay, we offer a range of other great benefits to help you make your money go further.

25 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in

Generous discounts on all our own products, in-store and online to help you make your house a home

Instant discounts with a range of other companies to help you stretch your budget

Salary Advance so you can access up to 50% of the money you’ve earned during the month, rather than having to wait until pay day

Outstanding development opportunities and all the support you need to grow your career the way you want

Cycle to work scheme to help you keep your fitness up and your travel costs down

Free on-site parking

Pension contributions to help you save for your retirement

ShareSave scheme that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day

Continuous training and coaching to ensure you feel confident in your current role and ready for any new challenges

Access to wellbeing support as and when you need it, including an online GP for you and your immediate family

Colleague networks that give everyone a voice and create an environment where we all feel at home

Charity day off (paid, of course) so you can volunteer for a charity that matters to you

How did we get here?

Today, Dunelm is a leader in the £11bn UK homewares market. With over 170 stores across the country and a successful online operation – – we offer over 60,000 products across a broad range of categories. But where did it all begin?


Founder, Bill Adderley and his wife Jean take on a stall in Leicester Market selling curtains. Within a month, they make 600% profit.


First bricks-and-mortar store founded in Churchgate, Leicester.


With momentum growing, first flagship store opens in Leicester, East Street, offering warehouse facilities for expansion across the region.


First superstore opens in Rotherham, offering premium brands such as Dorma, which the company goes on to acquire.


Bill’s son Will is appointed CEO of the company, following in his father’s footsteps.


Now a household name in the Midlands, Dunelm Mill opens a head office with warehouse facilities in Syston, Leicestershire.


The acquisition of a small custom-made curtains business marks the start of Dunelm’s made-to-measure service.


A landmark year as Dunelm Mill opens its 50th store and a new central warehouse in Burton. The company goes on to open new stores at a rate of 10 each year.


A fully shoppable website goes live, with a dedicated warehouse below our Radcliffe store


Dunelm floated on the London Stock Exchange, marking the beginning of a new era for the company.


In Liverpool, the company opens its 100th store, having celebrated its 30th birthday in 2009.


To accommodate continued growth, Dunelm builds a new head office in Syston.


Company rebrands from ‘Dunelm Mill’ to ‘Dunelm’ – reflecting what our customers have called us for years.


Our family grew to include Worldstores.


Nick Wilkinson joins the business as our new CEO.


To accommodate our continued growth, Dunelm opens a fourth warehouse in Daventry.


Launch of our ‘Conscious Choice’ collection – homeware that lasts longer and is made from more sustainable materials.


Our third Delivering Joy Christmas campaign, with stores supporting over 700 local community causes and donating more than 61,000 gifts.

How to apply

Here you’ll find all the information needed to make a great application

Our application process

You’re ready to apply – here’s some information about what to expect.

Hints and tips

Okay, so you’ve found the job you want. What can you do to give yourself the best chance of success?


If you have some questions and queries about the process, we’re here to answer those for you.

Expected salary:

Location: Berkshire

Job date: Thu, 09 Nov 2023 00:01:20 GMT

Apply for the job now!